Offer support and next steps to those who are feeling stuck or overwhelmed by their circumstances
The Care Team is a team of volunteers who meet one-on-one with guests to go deeper into their story and current challenges. Guests may be feeling overwhelmed by their circumstances, stuck in a complicated situation or desperate for some options. Care Team volunteers first listen to guests’ stories and then help them discern their next steps. This team offers prayer, connections to services at the Care Center and Willow Creek Community Church, as well as referrals to other services in the community.
Care Team volunteers are excellent listeners, able to ask good questions and have the gifts of discernment and shepherding. All new Care Team volunteers will go through an onboarding and training process to prepare them for this role. Care Team volunteer shifts are during normal Care Center hours.