Here To Serve
The Care Center is a ministry of Willow Creek Community Church. We are committed to offering services that help meet immediate needs as well as services that help build toward a more sustainable future for individuals and families in the Chicagoland area.
Our Mission
Fighting poverty and injustice so that lives are transformed and Jesus is known.
By sharing the hope and love of Christ while meeting basic needs and offering long-term solutions, we empower people toward a more stable future.
Our Values
Dignity.
We believe in creating a radically inclusive community where people are treated with dignity and respect regardless of their ethnic, economic, legal, or religious status.
Hope.
We believe true hope is found in a redemptive relationship with Jesus Christ.
Transformation.
We believe transformation occurs in the hearts of those serving and being served, as God redeems hurting people and broken situations.
1970s
Pick-up Trucks & Grocery Bags
What we know today as “The Care Center” began over 40 years ago when one man saw a need – families in our church who didn’t have enough food – and started providing bags of groceries from the trunk of his car. This single act eventually blossomed into parking lot food drives twice a year and eventually a food pantry.
1988
A Simple Response
Much like the Care Center began with the story of one car trunk, the C.A.R.S. ministry (Christian Automotive Repair Service) started when 2 members of the Willow Grounds Team saw the need of a single mother who couldn’t afford to fix her car at the local repair shop. Those men responded by repairing her car for free and sparked a movement of providing repairs that quickly expanded to accepting donated cars, fixing them up, and gifting them to members of the church community.
2007
Vision Becomes Reality
Following the recession, Willow Creek saw the needs of their community grow, a vision grew to bring the Care Center services on site. Their hope was to provide holistic care by offering a variety of services at one location, all within a single location connected to the church. The project was fully funded before ever breaking ground.
2013
A New Movement is Built
The Care Center opened its doors in 2013. The 60,000 square foot facility housed a full-choice grocery store, clothing store, car repair shop, dental & Vision clinic, legal aid, employment counseling, and financial and educational Services.
2020
Shutting Down & Leaning In
In March of 2020, when most of the world closed the doors to their buildings, including the church, the Care Center remained open. Thousands of congregants rallied together to transition in-building services to a drive-up model, allowing guests to receive a variety of food and staple items that helped sustain them through the COVID-19 pandemic; eventually, an online menu enabled guests to customize their food selections, adding dignity and choice back into our process. Volunteers continued serving hundreds of guests a day in a line of cars that backed all the way to Barrington Road. The congregation also hosted parking-lot clothing tent sales and the Build-A-Box campaign, filling and decorating boxes to be distributed throughout the community via the Mobile Care Center truck.
2023
10 Year Anniversary
In June 2023, the Care Center celebrated its 10 years. In addition to serving hundreds of families weekly, the Care Center has hosted its annual Back to School Drive & Bash, blood drives, Cruise Nights, and more.
Following an influx of new guests, many who are refugees or immigrants from Venezuela and Ukraine, the Care Center became increasingly aware of the disparity between our food selection and the large number of Hispanic, Latinx and Eastern European guests served. This led to the vision for Culturally Responsive Foods being cast in 2023. Culturally Responsive Foods are safe and nutritious foods that meet the diverse tastes and needs of customers based on their cultural identity.
Celebrating 10 Years
What started as a food drive collection led to a small food pantry and car repair shop that eventually became the Care Center. Take a look at the history of the Care Center and how it celebrated its 10 year anniversary in 2023.
Care Center Advisory Council
Who We Are
To better understand and nurture philanthropic interests in the Care Center, the Care Center Advisory Council convened in 2021. The CCAC is led by an experienced facilitator of giving relationships and generosity programming. Benefits of launching a generosity program include offsetting the Center’s annual operational expenses, preventing the use of savings/emergency funds for operational use, and creating a pathway for program improvements or expansions as indicated by the needs of our Neighbors. Another pivotal goal is the practical and spiritual care and growth of program participants. The Care Center Advisory Council will provide ongoing wisdom as the new generosity program expands in the coming years.
All gifts, no matter the amount, are received with gratitude and are applied to the Center’s mission. For information about the Willow Creek Care Center Advisory Council and ways to engage, contact carecenter@willowcreek.org.
Thank you for walking with us on this Kingdom road!